Terms of Phi Golf Service
Terms of Phi Golf Service
Article 1(Purpose)
The purpose of this Terms of Service (hereinafter referred to as this Agreement) is to
determine the rights, obligations and other necessary matters imposed on the company and
users regarding the use of application services (hereinafter referred to as "services") provided
by Pine Networks Co., Ltd. (hereinafter referred to as "the Company").
Article 2(Definition of terms)
The definitions of the terms used in this Agreement are as follows, and the interpretation of
undefined terms will be subject to relevant laws and commercial practices.
1. The term “Customer" refers to a person who has downloaded an application from the app
store market run by the app store business operator or the platform provider in order to use
services provided by the Company.
2. The term “User” refers to the customer who agrees to this Agreement and personal data
processing policy and is entitled to use services provided by the Company.
3. The term “Servicerefers to all services related to games provided by the Company.
4. The term “UsersDevicerefers to wired or wireless devices such as mobile phones, smart
phones, tablets, set-top boxes, and OTT with which users can use services.
5. The term “Application” refers to all programs through which users can use services provided
by the Company.
6. The term App Store Business Operator" refers to an open market business operator who
allows downloading applications provided by the Company and making In-App payments.
7. The term “Platform Provider” refers to a service provider as the Company’s partner and all its
services.
8. The term “User Accountrefers to the combination of letters, numbers or special characters
selected by a user and assigned by app store business operator or platform provider for the
purpose of identifying a user and using services.
9. The term “Contentsrefers to the items made available for users by the Company.
10. The term “Paid Contents” refers to the content that users purchase through In-App payments
to enjoy certain benefits or effects using services.
11. .The term “Free Contents” refers to the contents given to a user as a gift from other users or at
no charge without making In-App payment.
12. The term "In-App Payment" refers to the payment for purchasing paid contents on the
application.
Article 3 (Provision of Information about Company)
The Company shall post the contents of each following subparagraph on its website or make
them noticeable to users through the link screen on the application. The Agreement and
personal data processing policy can be made available to the users through the link screen.
Article 4(Effect and Modification of Agreement)
The Agreement shall take effect by the Company posting it on the website or notifying the
users of it through the link screen.
The Company can modify the Agreement unless it violates relevant laws such as “Act on
the Consumer Protection in Electronic Commerce,” “Act on the Regulation of Terms and
Conditions,” “Game Industry Promotion Act,” and “Act on Promotion of Information and
Communications Network Utilization and Information Protection.” The modified Agreement
shall specify the date of application, revised contents and reason for modification and the
modification shall be notified to users through the Company’s website, its official service
blog, and Push Notification on the application from 7 days before the application date until
the end of a certain period after the application date. However, matters that have a significant
effect on the rights and obligations of users are notified from 30 days before the application
date.
Users may not agree to the modified Agreement, and if they do not agree to the
Agreement, they may stop using services through withdrawal. However, despite the
notification about modification as specified in Paragraph 2, unless users do not give any
response to the notification until the date before the application of the modified Agreement or
keep using services after the application date, they shall be considered to agree to the
modification.
Article 5 (Rules except Agreement)
As for matters that are not stipulated in this Agreement, they shall be governed by relevant
laws and commercial practices such as “Act on the Consumer Protection in Electronic
Commerce,” Act on the Regulation of Terms and Conditions,” “Game Industry Promotion
Act,” “Act on Promotion of Information and Communications Network Utilization and
Information Protection,” and “Content Industry Promotion Act.”
Article 6(Conclusion of Agreement)
This Agreement shall be concluded when a “user” installs and operates the application and
agrees to the Agreement and personal privacy processing policy and the Company approves
his or her use of services. If the application normally operates on a user’s device after the user
applies for using services, it shall be considered that the use of services is accepted.
If a user steals personal information of another one when using services, he or she cannot
assert his or her rights stipulated herein and the Company can cancel or terminate the
Agreement. The same shall go for the case when a user provides a platform provider with
personal information and uses services through the platform provider.
When adolescents (including those under 16 who are attending high school under the
Article 2 of “Elementary and Secondary Education Act”.) apply for using services, they shall
obtain the consent of their legal representative. The specific consent procedure is subject to
the method provided by the Company or platform provider in accordance with the Game
Industry Promotion Act and the relevant enforcement ordinance.
The Company may not accept the application for the use of services which fall within any
of the following subparagraphs.
1. In the event a user who has a limitation on the use of services over the last 3 months or is
permanently restrained from using services under the service operation policy applies for the
use
2. In the event that the Company needs to restrict services in relation to the contract with foreign
service providers or the provision of services for members who try to get access in a certain
country: especially, for example, the case when a user uses a service in a country, except the
Republic of Korea, for which the Company has not determined to provide services.
3. In the event of applying for using services for the purpose of doing acts prohibited by “Game
Industry Promotion Act,“Act on Promotion of Information and Communications Network
Utilization and Information Protectionand other relevant laws
4. In the event the Company judges that it cannot accept a user’s application for reasons similar
to those that fall under Subparagraph 1 to 5
Article 7(Management of User Account)
Through the user account, the Company performs various management tasks such as
determination to accept a user’s application for services.
A user must manage his or her user account as a good manager, devoting himself or
herself to the duty of care. The Company shall not bear any liability for damages incurred by
a user neglecting the management of his or her account or approving the use of the account
by a third party.
Article 8(Protection and Management of Personal Information)
The Company shall try to protect the personal information of a user including the user
account under the relevant laws and the matters regarding the protection and use of users’
personal information are governed by the personal data processing policy notified by the
relevant laws and the Company separately.
A third party’s services and advertisements provided by simply being linked from the
Company’s website or services are not subject to the Company’s personal data processing
policy.
The Company shall not be responsible for users’ personal information, including their
account, exposed due to their negligence.
Article 9(Obligations of Company)
The Company shall comply with the relevant laws and faithfully carry out the rights and
obligations set forth herein.
The Company shall respond to the comments or complaints of users within a proper
period if they are regarded as reasonable and objectively recognized. However, if it takes a
long time to respond, the Company shall separately notify of the reason and the schedule of
dealing with the complaints.
In the event that errors occur in services, the Company shall make every effort to fix and
repair the errors without delay unless there is unavoidable reasons.
The Company shall try to provide convenience to users in terms of the procedures and
contents of the Agreement, such as the conclusion, modification, and termination thereof.
Article 10(Obligations of Users)
The user shall not use the Company’s services for other purpose than intended or perform
the acts which fall under any of the following subparagraphs.
1. Act of using others personal information or entering false information when providing
personal information to the company for the purpose of inquiring, requesting the restoration
of paid contents and refund, and winning a giveaway
2. Act of stealing or wrongfully using others’ account or purchasing paid contents by stealing
otherscredit card, wired/wireless phone, bank account, etc.
3. Act of trading or selling contents such as paid contents with others by using services that the
Company does not provide
4. Act of commercially/non-commercially using the information obtained through the
Company's services or applications or using the services by using unknown bugs
5. Act of generating financial benefits for oneself or others by using the Company’s services or
applications
6. Act of defaming or damaging othersreputation
7. Act of infringing the intellectual property right, portrait right, and other rights of the
Company or a third party
8. Act of making profits by deceiving a third party or damaging a third party by making a bad
use of services provided by the Company.
9. Act of exchanging and posting an obscene information, linking lustful sites, or posting an
authorized advertisement or promotional materials
10. Act of inducing or doing speculative behaviors such as gambling.
11. Act of transferring and spreading words, symbols, sounds and images that cause humiliation,
disgust, or fear to other users.
12. Act of losing, damaging, altering, and falsifying the information and communication systems,
data, programs and applications or disrupting their operation
13. Act of changing applications arbitrarily, adding and inserting other programs to applications,
or manipulating and changing the data communications between the server and applications
14. Act of using services for profits, business, advertisement, political activities, and illegal
electioneering without the Company's consent.
15. Act of disturbing the public order and traditional custom or violating relevant laws by doing
anything illegal
Users shall be obligated to check and observe notices and revised contents of the
Agreement on the Company’s website, official internet community, or applications on a
regular basis, and they shall not interfere with other business activities of the Company.
Users shall shoulder responsibility for management of the device necessary for using their
account and services and shall not let a third party use the device. Also, they cannot make a
request for payment cancellation or refund for paid contents that they inevitably purchased
and used by making a mistake, being negligent in managing the device, or letting others use
the device.
The Company may set its own service operation policy and run a business based on the
policy. Users shall use services in accordance with the policy.
The Company may revise its service operation policy frequently, but it shall notify of the
fact before revising the policy.
Article 11(Time of Offering Services and Suspension of Services)
The Company shall start offering its services from the time when it accepts a user’s
application for using services. However, certain services will be provided on the specified
date according to the needs of the Company.
The Company shall provide 24-hour services all the year around unless there is a business
or technical problem. However, it may suspend services for a certain period of time as
necessary, for example, to check the system regularly, expand or replace the server, patch
various bugs, and change services. In such cases, the Company shall notify users of the
suspension of services and its downtime through the official blog or applications in advance.
However, if there is unavoidable reason why the Company cannot notify in advance, it may
give an ex post facto notice.
Article 12(Contents and Modification of Services)
Users shall use services in accordance with the Agreement and the Company’s service
operation policy or rules of use.
The Company shall have comprehensive rights to services such as the operation and
termination thereof
The Company may modify, add, or terminate all or any part of services for operational or
technical reasons such as service improvements and various bug patches. The changed
contents and the date of offering them shall be notified on the Company’s official blog, etc.
The Company may limit, suspend, or terminate all or any part of services if the case that
falls under any of the following subparagraphs occurs.
1. When there is a force majeure such as a war, a serious incident, a natural disaster or a
national emergency
2. When there is a problem with normal use of services due to power failure, disorder of overall
facilities, or a flood of users
3. Inevitable case such as service facility repair works
4. When the Company cannot provide services due to its circumstances
Except when the Company modifies or suspend services deliberately or by mistake, it
shall not be responsible for any problem arising from the changes and/or suspension.
Article 13(Provision of Information and Posting of Advertisement)
The Company may request additional information from users other than their information
provided by the platform provider and/or app store business operator, and it shall not use the
collected or provided information for other purposes than one set forth in its personal data
processing policy.
The Company may post advertisements when offering services and users shall agree to be
exposed to the advertisement when using services.
The Company shall not be liable for any loss or damage caused by users accessing,
participating in, or trading the advertisement stipulated in Paragraph 2.
The Company may send users the advertisement stipulated in Paragraph 2 by using a post-
notification function on the device (Push Notification), and users may refuse to receive a
notification by using an opt-out function on the applications at any time.
Article 14(Termination of Agreement and Suspension of Using Services)
If a user does not want to use his or her service, he or she can terminate the Agreement by
withdrawing from the service at any time.
When a user requests withdrawal from his or her service, all information such as his or
her usage history and paid/free contents will be deleted, so the user must request a refund for
the paid contents before withdrawing from the service. In addition, if a user applies for
withdrawal from his or her service, he or she will not be allowed to use the service for 2
weeks (14 days) after the withdrawal.
The Company may terminate the Agreement or restrict the use of services for a certain
period if a user violates Article 10 or the contents stipulated in its service operation policy.
Users may raise an objection to the restriction set forth in Paragraph 3 in accordance with
the procedures set by the Company, and the Company shall resume offering services
immediately if the objection is found to be justifiable.
The Company doesn’t have to compensate users for any damage incurred by restriction on
services if the restriction set forth in Paragraph 3 is justifiable.
The Company may restrict how, how long, and how often services are used in order to
prevent users from indulging in services and practice a user protection program according to
how much users indulge in services. If a user refuses the user protection program, the
Company may stop providing services regardless of his or her intention.
Article 15(Restriction on Services as Temporary Measure)
The Company may temporarily suspend offering services until the completion of the
investigation on the issue which falls under each of the following subparagraphs.
1. When a user reports that his or her user account has been stolen or hacked
2. When a user’s act is reasonably considered necessary to be restricted in accordance with the
Company’s service operation policy
3. When a user’s act is regarded as equivalent to those set forth in Subparagraph 1 and 2
The Company shall extend the period of using paid contents in proportion to the period of
using services after the investigation stipulated in each subparagraph of Paragraph 1 is
completed. However, this extension does not apply to those who turn out to commit an illegal
act in accordance with Paragraph 1.
Article 16(Indemnification for Damage)
A user shall compensate the Company for damages caused by the breach of the
obligations hereof when using services.
If the Company encounters complaints such as a claim for damages or lawsuits from a
third party because a user does illegal acts or violates the Agreement while using services, the
user shall exempt the Company from the complaints by taking responsibility for them at his
or her own cost. If the Company is not given exemption, thereby causing damages, a user
shall compensate for the damages.
Article 17(Exemption)
The Company shall be exempted from liability in the event it cannot provide services due
to an irresistible force such as a war, a serious incident, a natural disaster, a national
emergency, or technical difficulties that cannot be solved.
The Company shall not be liable for any suspension or disruption of services caused by a
user's failure and for any damage to a user caused by suspension or abnormal provision of
telecommunication service by a communication carrier.
The Company shall be exempted from any liability for any suspension or disruption of
services due to unavoidable reasons such as pre-notified or urgent repair, replacement,
routine checkup, construction, etc. of service facilities.
The Company shall not be liable for a user’s failure of obtaining the expected score or
rank from using services and it shall be exempted from any liability for any damage caused
by a user’s selecting or using services.
The Company shall not be responsible for any disadvantages or loss of information caused
by a user’s changing his or her personal information (including user account).
The Company shall not be liable for any problem that caused by a poor condition of a
user’s device and a bad network environment which is not related to the Company’s
responsibility.
The Company has no obligation to intervene in the dispute surrounding services between
users or between a user and a third party, nor is it responsible for any damage caused by the
dispute.
As for free services or free contents provided by the Company, it shall be exempted from
compensation for damages. However, the damages caused by the deliberation or mistake of
the Company are exception.
Article 18(Jurisdiction and Governing Law)
The lawsuit over the dispute surrounding services between the Company and a user shall
be under the jurisdiction of the courts set forth by the relevant laws such as the Civil
Procedure Code.
The lawsuit between the Company and a user shall be governed by the laws of the
Republic of Korea.
[Supplementary Provisions]
(Enforcement date) This Agreement will be effective from December 20, 2017.